Resume.
Experience
UBS
UX Research | Global UXR Guild Lead
Switzerland | May 2023 — Present
Ideateplus
UX & DesignOps Specialist
Switzerland | July 2021 — Present
Accenture Song
Manager | Design & Build
Singapore | May 2019 — March 2022
Nestlé
UX & Innovation Manager
Switzerland | May 2017 — January 2019
yalty
Lead UX/UI Designer
Swtizerland | October 2016 — May 2017
Consultant
UX & Product Strategy
USA, France, Germany | August 2012 — September 2016
Jakob Marketing Partners
UX & Visual Designer
USA | May 2014 — August 2016
Education
Utah State University
USA ⎪2008 — 2013 BFA: Graphic Design, Communications & French
L’École de design Nantes Atlantique
France⎪2012
Bachelors, BAC+3: Brand Identity
Skills
Figma | Adobe Suite | Sketch | Invision
JIRA | Confluence | GitLab
Microsoft Suite | Miro | Mural
Project & Program Management | Design Management
UX & UI Processes | Product Management
Usability Testing & User Validation | Prototyping
Agile Methodologies | Scrum | UX Research
French (C1) | German (A2)
UX Strategy
Planning actions designed to reach an improved overall user experience over a dedicated time period, including feature prioritization using UX methodologies. Scope includes single and multiple products, services, features, and organizational (business) improvements.
Project & Program Management
Working and managing projects and journeys for over 5 years using methodologies such as Agile to optimize time and resources. These go hand-in-hand with design processes in working with business and development teams with clear sprints and feedback loops.
Service Design
Skilled in service design and UX to create seamless, user-centric experiences that enhance engagement and efficiency. I excel in journey mapping, process optimization, and stakeholder collaboration to refine and improve user flows and journey touchpoints.
Product Management
Working parallel with the design scope and nneeds to helping product teams develop the product vision, understand user needs, and ideate product features to address those needs.
UI/UX Design
Academically and professionally trained UX/UI Designer to work with the experience and the interface starting from the creation of the journeys to realizing the interface to guide users along those journeys. This includes information architecture, journey mapping, persona development, wireframes, prototyping, interface design, etc.
Design Thinking & Faciliation
Creating and facilitating workshops ranging from key stakeholder alignment workshops to design thinking workshops. This includes in person and remote workshop creation and facilitation.